The Role of General Liability Insurance in Customer Injury Claims

Accidents can happen in any business, and when a customer is injured on your property, it can lead to unexpected expenses and legal concerns. In these situations, general liability insurance may help manage financial and legal challenges that arise from customer injury claims.

How Can General Liability Insurance Help with Customer Injury Claims?

General liability insurance may provide financial support when a customer is injured due to your business operations. Your policy may help with the following:

• Cover the cost of medical treatment for the injured party, reducing the financial burden on your business.

• Pay for attorney fees and other legal expenses if a lawsuit is filed against your business.

• Cover costs related to settlements or court-ordered judgments.

• Cover damage to a customer’s personal property that may occur due to your business activities.

How to File a General Liability Claim

If a customer injury occurs, follow these steps for an efficient claims process:

• Document the incident by gathering statements from witnesses, taking photos and recording details of the event.

• Notify your insurance provider as soon as possible to start the claims process.

• Submit all necessary forms, medical reports and other relevant documentation.

• Cooperate with the adjuster assigned to evaluate the claim.

• Follow up on the claim to monitor its progress and understand the next steps.

Contact Us Today

Customer injury claims can be stressful, but your business can be prepared with proper coverage. Contact S&G Mitchell Company today to learn how we can customize your ideal general liability insurance policy.

This blog is intended for informational and educational use only. It is not exhaustive and should not be construed as legal advice. Please contact your insurance professional for further information.